{"id":53395,"date":"2023-12-08T13:19:39","date_gmt":"2023-12-08T13:19:39","guid":{"rendered":"https:\/\/megasol.ch\/support\/"},"modified":"2026-08-18T08:29:04","modified_gmt":"2026-08-18T08:29:04","slug":"support","status":"publish","type":"page","link":"https:\/\/megasol.ch\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[vc_row gap=\"4\" background_type=\"\" css=\".vc_custom_1738568717909{margin-top: 30px !important;}\"][vc_column width=\"2\/3\"][vc_custom_heading text=\"Megasol help centre\" font_container=\"tag:h1|text_align:left\" use_theme_fonts=\"yes\"][vc_column_text css=\".vc_custom_1738568701506{margin-top: 10px !important;margin-bottom: 20px !important;}\"]Find answers to your questions quickly and easily! Our help page contains all the important information you need about warranty conditions, warranty extensions and technical support.[\/vc_column_text][\/vc_column][vc_column width=\"1\/3\"][\/vc_column][\/vc_row][vc_row background_type=\"\" css=\".vc_custom_1738569164178{margin-top: 30px !important;}\"][vc_column width=\"2\/3\"][vc_custom_heading text=\"Support request\" use_theme_fonts=\"yes\"][vc_column_text css=\".vc_custom_1738569841967{margin-top: 10px !important;margin-bottom: 20px !important;}\"]Quick help for your Megasol product! Do you have questions or need support? Our support team is happy to help. Contact us now![\/vc_column_text][vc_btn title=\"Support form\" style=\"flat\" shape=\"square\" color=\"warning\" size=\"sm\" link=\"url:https%3A%2F%2Fform.asana.com%2F%3Fk%3DrSs5ZBsIvHGSo9d5j3rxvQ%26d%3D399783778151161%26origin%3Dembed||target:%20_blank|\"][\/vc_column][vc_column width=\"1\/3\"][\/vc_column][\/vc_row][vc_row background_type=\"\" css=\".vc_custom_1738569164178{margin-top: 30px !important;}\"][vc_column width=\"2\/3\"][vc_custom_heading text=\"Support enquiry \/ Hoymiles registration\" use_theme_fonts=\"yes\"][vc_column_text css=\".vc_custom_1781705094533{margin-top: 10px !important;margin-bottom: 20px !important;}\"]Would you like to create an S-Miles account? Do you have any questions about your Hoymiles product or about installation\/set-up? Our support team will be happy to help. So don\u2019t hesitate \u2013 get in touch with us now![\/vc_column_text][vc_btn title=\"Support form\" style=\"flat\" shape=\"square\" color=\"warning\" size=\"sm\" link=\"url:https%3A%2F%2Fform.asana.com%2F%3Fk%3DpQaBxdX3qndwyUPujEAgew%26d%3D399783778151161||target:%20_blank|\"][\/vc_column][vc_column width=\"1\/3\"][\/vc_column][\/vc_row][vc_row background_type=\"\" css=\".vc_custom_1738569164178{margin-top: 30px !important;}\"][vc_column width=\"2\/3\"][vc_custom_heading text=\"Warranty conditions for standard modules\" use_theme_fonts=\"yes\"][vc_column_text css=\".vc_custom_1738571485269{margin-top: 10px !important;}\"]Our solar modules are a byword for quality and reliability. Find out about our warranty conditions and ensure long-term performance.[\/vc_column_text][\/vc_column][vc_column width=\"1\/3\"][\/vc_column][\/vc_row][vc_row gap=\"15\" equal_height=\"yes\" background_type=\"\" css=\".vc_custom_1738587828150{margin-top: 10px !important;margin-bottom: 10px !important;}\"][vc_column width=\"1\/3\" css=\".vc_custom_1738587680197{background-color: #ffffff !important;}\"][vc_column_text css=\".vc_custom_1738913787905{margin-top: 20px !important;}\"]High performance module Mxxx-60-x Uxx<\/p>\n<p>High performance module Mxxx-HC120-x Uxx<\/p>\n<p>High performance module Mxxx-60-x NICER 3<\/p>\n<p>Mxxx-60-tc GG LEVEL<\/p>\n<p>MATCH Tile Mxxx-xx<\/p>\n<p>MATCH Slate Mxxx-xx[\/vc_column_text][vc_column_text css=\".vc_custom_1738913473347{margin-bottom: 20px !important;}\"]<a style=\"color: #ff7800;\" href=\"https:\/\/megasol.ch\/wp-content\/uploads\/2025\/02\/Megasol_EN_Warranty-conditions_Standard-modules_10-25.pdf\" target=\"_blank\" rel=\"noopener\">Warranty_standard_modules_10-25.pdf<\/a>[\/vc_column_text][\/vc_column][vc_column width=\"1\/3\" css=\".vc_custom_1738587701895{background-color: #ffffff !important;}\"][vc_column_text css=\".vc_custom_1738913854790{margin-top: 20px !important;}\"]High performance module Mxxx-60-x GG Uxx<\/p>\n<p>High performance module Mxxx-HC108-x GG Uxx<\/p>\n<p>High performance module Mxxx-HC120-x GG Uxx<\/p>\n<p>High performance module\u00a0 Mxxx-HC144-x GG Uxx<\/p>\n<p>High performance module Mxxx-60-x GG NICER X<\/p>\n<p>Hochleistungsmodul Mxxx-HC120-x GG NICER X[\/vc_column_text][vc_column_text css=\".vc_custom_1738913506341{margin-bottom: 20px !important;}\"]<a style=\"color: #ff7800;\" href=\"https:\/\/megasol.ch\/wp-content\/uploads\/2025\/02\/Megasol_EN_Warranty-conditions_Standard-modules_15-30.pdf\" target=\"_blank\" rel=\"noopener\">Warranty_standard_modules_15-30.pdf<\/a>[\/vc_column_text][\/vc_column][vc_column width=\"1\/3\" css=\".vc_custom_1738587780069{background-color: #ffffff !important;}\"][vc_column_text css=\".vc_custom_1738913874629{margin-top: 20px !important;}\"]Swiss Premium Mxxx-60-x GG3<\/p>\n<p>Swiss Premium Mxxx-60-x GG NICER 3<\/p>\n<p>Swiss Premium Mxxx-60-b GG LEVEL<\/p>\n<p>High performance module Mxxx-60-b GG LEVEL[\/vc_column_text][vc_column_text css=\".vc_custom_1738913534796{margin-bottom: 20px !important;}\"]<a style=\"color: #ff7800;\" href=\"https:\/\/megasol.ch\/wp-content\/uploads\/2025\/02\/Megasol_EN_Warranty-conditions_Standard-modules_15-35_V2.pdf\" target=\"_blank\" rel=\"noopener\">Warranty_standard_modules_15-35.pdf<\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row background_type=\"\" css=\".vc_custom_1744896487008{margin-top: 30px !important;margin-bottom: 10px !important;}\"][vc_column width=\"2\/3\"][vc_custom_heading text=\"Product registration for extended warranty\" use_theme_fonts=\"yes\"][vc_column_text css=\".vc_custom_1738570431806{margin-top: 10px !important;margin-bottom: 20px !important;}\"]More security for your solar system! Extend the warranty on your Megasol modules and benefit from long-term protection and maximum investment security.[\/vc_column_text][vc_column_text css=\".vc_custom_1751623727923{margin-top: 10px !important;margin-bottom: 20px !important;}\"]This warranty and performance commitment applies to the following standard solar modules:<\/p>\n<p>&nbsp;<\/p>\n<p>High performance module Mxxx-HC96-x BF GG U30b<br \/>\nHigh performance module Mxxx-HC108-w BF GG U30b<br \/>\nHigh performance module Mxxx-HC108-b GG RC U30b[\/vc_column_text][vc_column_text css=\".vc_custom_1744896544920{margin-bottom: 20px !important;}\"]<a style=\"color: #ff7800;\" href=\"https:\/\/megasol.ch\/wp-content\/uploads\/2025\/04\/Extended_warranty_conditions_for_standard_solar_modules.pdf\" target=\"_blank\" rel=\"noopener\">Extended_warranty_conditions_for_standard_solar_modules.pdf<\/a>[\/vc_column_text][vc_btn title=\"Extend your warranty now\" style=\"flat\" shape=\"square\" color=\"warning\" size=\"sm\" link=\"url:https%3A%2F%2Fform.asana.com%2F%3Fk%3D7qoGpVCnaB46vygMIUBLqg%26d%3D399783778151161||target:%20_blank|\" css=\".vc_custom_1744896442685{margin-top: 20px !important;}\"][\/vc_column][vc_column width=\"1\/3\"][\/vc_column][\/vc_row][vc_row gap=\"4\" background_type=\"\" css=\".vc_custom_1738570004404{margin-top: 50px !important;}\"][vc_column css=\".vc_custom_1552896207452{padding-top: 20px !important;padding-bottom: 20px !important;}\"][vc_custom_heading text=\"Further Topics\" use_theme_fonts=\"yes\"][\/vc_column][\/vc_row][vc_row gap=\"4\" background_type=\"\" css=\".vc_custom_1553431987761{margin-bottom: 0px !important;}\"][vc_column][vc_column_text]        <div class=\"custom_grid_view\">\r\n                            <div class=\"prdct_main_wrp prdct_page_for_grid_customize projects_wrap\">\r\n                    <div class=\"woocommerce columns-3  image-proportions crop-4-3\">\r\n                        <ul class=\"products\" id=\"products\">\r\n                                                    <li class=\"post-11287 product type-product status-publish has-post-thumbnail product_cat-facade product_cat-flat-roof product_cat-oem product_cat-off-grid product_cat-pitched-roof product_cat-steel-construction shipping-taxable product-type-simple\" style=\"display: list-item;\">\r\n                                <a href=\"https:\/\/megasol.ch\/en\/company\/contact-persons\/\" class=\"custom_cat_link\" rel=\"bookmark\" title=\"Contact persons\"><\/a>\r\n                                                                    \t                            <div style=\"background-image:url(https:\/\/megasol.ch\/wp-content\/uploads\/2017\/10\/megasol_geschaeftsleitung_produktion.jpg)\" class=\"attachment-shop_catalog size-shop_catalog wp-post-image\" alt=\"Contact persons\">\r\n    \t                                <div class=\"clear\"><\/div>                 \r\n    \t                                <div class=\"product_title\">\r\n    \t                                    <h3> <a href=\"https:\/\/megasol.ch\/en\/company\/contact-persons\/\" rel=\"bookmark\" title=\"Contact persons\">Contact persons<\/a> <\/h3>\r\n    \t                                    <div class=\"excerpt_content_wrap\">\r\n    \t                                        Efficient and individual advice from A to Z. You have come to the right place with your questions.                                    \r\n    \t                                    <\/div>\r\n    \t                                <\/div>\r\n    \t                            <\/div>\r\n                                          \r\n                            <\/li>\r\n                                                        <li class=\"post-11157 product type-product status-publish has-post-thumbnail product_cat-facade product_cat-flat-roof product_cat-oem product_cat-off-grid product_cat-pitched-roof product_cat-steel-construction shipping-taxable product-type-simple\" style=\"display: list-item;\">\r\n                                <a href=\"https:\/\/megasol.ch\/en\/applications\/\" class=\"custom_cat_link\" rel=\"bookmark\" title=\"Applications\"><\/a>\r\n                                                                    \t                            <div style=\"background-image:url(https:\/\/megasol.ch\/wp-content\/uploads\/2020\/01\/megasol_systeme.jpg)\" class=\"attachment-shop_catalog size-shop_catalog wp-post-image\" alt=\"Applications\">\r\n    \t                                <div class=\"clear\"><\/div>                 \r\n    \t                                <div class=\"product_title\">\r\n    \t                                    <h3> <a href=\"https:\/\/megasol.ch\/en\/applications\/\" rel=\"bookmark\" title=\"Applications\">Applications<\/a> <\/h3>\r\n    \t                                    <div class=\"excerpt_content_wrap\">\r\n    \t                                        All possibilities of efficient and economic solar power production.                                     \r\n    \t                                    <\/div>\r\n    \t                                <\/div>\r\n    \t                            <\/div>\r\n                                          \r\n                            <\/li>\r\n                                                        <li class=\"post-11276 product type-product status-publish has-post-thumbnail product_cat-facade product_cat-flat-roof product_cat-oem product_cat-off-grid product_cat-pitched-roof product_cat-steel-construction shipping-taxable product-type-simple\" style=\"display: list-item;\">\r\n                                <a href=\"https:\/\/megasol.ch\/en\/company\/cooperation\/\" class=\"custom_cat_link\" rel=\"bookmark\" title=\"Cooperation\"><\/a>\r\n                                                                    \t                            <div style=\"background-image:url(https:\/\/megasol.ch\/wp-content\/uploads\/2018\/04\/megasol_kooperation.jpg)\" class=\"attachment-shop_catalog size-shop_catalog wp-post-image\" alt=\"Cooperation\">\r\n    \t                                <div class=\"clear\"><\/div>                 \r\n    \t                                <div class=\"product_title\">\r\n    \t                                    <h3> <a href=\"https:\/\/megasol.ch\/en\/company\/cooperation\/\" rel=\"bookmark\" title=\"Cooperation\">Cooperation<\/a> <\/h3>\r\n    \t                                    <div class=\"excerpt_content_wrap\">\r\n    \t                                        We accompany your solar project all the way from planning to operation.                                    \r\n    \t                                    <\/div>\r\n    \t                                <\/div>\r\n    \t                            <\/div>\r\n                                          \r\n                            <\/li>\r\n                                                    <\/ul>\r\n                    <\/div>\r\n                <\/div>\r\n            <!-- \/page -->\r\n            <!-- post -->\r\n                    <\/div>\r\n       [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space height=\"70px\"][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-53395","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v28.4) - 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